WordPress plugin

Repeatwright

Repeatwright – Customer Segments, RFM & Retention for WooCommerce

Customer segments, RFM scores, repeat rate, LTV and cohort retention for WooCommerce, with segment export and one-off emails. Your data stays on your server.

Status
Free on WordPress.org
Version
1.0.0
Requires
WordPress 6.6+, PHP 7.4+
License
GPL-2.0-or-later
Price
Free
Get it on WordPress.org →Questions? Contact me

What it does

Repeatwright turns your existing WooCommerce orders into customer intelligence. It groups every customer into one of eleven RFM segments (Champions, Loyal, At Risk, Can't Lose, Lost and so on), shows your repeat rate and lifetime value, and lets you act on a segment without exporting to a third-party tool.

Everything is computed from the orders table on your own server. HPOS and legacy order storage are both supported.

Features

  • Overview. Repeat rate, average lifetime value, orders per customer, median days between orders and 90-day active customers. By default the repeat rate is compared with the previous period.
  • RFM grid. Customer count, revenue and share per segment. Click a tile to see the customers.
  • Customers. Filter by segment, spend, orders, last order date, country, acquisition source, tag, product, category or coupon. Export CSV, copy emails, add tags, or create a coupon restricted to those customers.
  • Segment builder. Saved segments with a live count, refreshed on a schedule.
  • Cohort retention. Monthly acquisition cohorts and how much of each still buys.
  • Segment emails. One-off emails through the WooCommerce mailer with merge tags, consent summary and unsubscribe handling.

Screenshots

Overview with KPIs and the RFM segment grid.
1. Overview with KPIs and the RFM segment grid.
Customers list with filters and bulk actions.
2. Customers list with filters and bulk actions.
Segment builder with live count.
3. Segment builder with live count.
Cohort retention heatmap.
4. Cohort retention heatmap.
Customer drawer with order timeline and RFM explanation.
5. Customer drawer with order timeline and RFM explanation.
Segment email composer with merge tags and consent summary.
6. Segment email composer with merge tags and consent summary.

Support & source

Bug reports and questions: the WordPress.org support forum for the plugin, or emtiazzahid@gmail.com. The plugin is GPL-2.0-or-later; the full, unminified source ships inside the plugin package.